Free vs. Paid Plans
Our free tier is designed to give everyone a chance to start their own server community. However, for those who need more power, stability, and premium features, upgrading to a paid plan is the best choice.
Why Upgrade to a Paid Plan?
When you purchase a plan, you're not just getting more resources; you're investing in a premium, guaranteed hosting experience.
- Dedicated Resources: Unlike the shared resources of the free tier, your paid plan's RAM and CPU are 100% dedicated to you.
- Premium & Custom Locations: Paid plans are hosted on exclusive, high-performance nodes. You can even request a custom server location anywhere in the world, and we will do our best to arrange a new node for you.
- High-Speed Connection: All paid plans come with a dedicated 10Gbps network connection for the lowest possible latency.
- Unlimited Features: Get unlimited backup slots and database slots upon request to support your growing projects.
- Enhanced Bot Hosting: Paid bot hosting plans give you access to a separate, more powerful server environment, removing the 25% CPU limit and providing up to 1GB of dedicated RAM.
- Priority Support: Your support tickets are moved to the front of the queue, ensuring you get faster help when you need it most.
We are confident in the quality of our paid services. We offer a 99.9% Uptime SLA (Service Level Agreement) and guarantee that your dedicated resources will perform as advertised. If we fail to meet this standard, you are eligible for a refund as per our refund policy.
How to Purchase a Plan
While our automated payment gateway at pay.kingsdomain.uk is being set up, purchasing a plan is handled directly with our team to ensure you get the perfect setup.
Contact Us on Discord
The best way to start is to get in touch with our team. You can either:
- Open a support ticket in our official Discord server.
- Send a direct message to the owner on Discord:
th3hunter.
Discuss Your Needs
We will discuss your project requirements with you to help you choose the best plan, whether it's a standard package or a custom solution.
Complete the Payment
Once you've chosen a plan, we will arrange payment. We currently accept the following methods:
- Stripe (Credit/Debit Cards)
- PayPal
You will receive a receipt via email for your records. All plans are billed monthly unless a different arrangement is made.
Receive Your Resources
Once your payment is confirmed, the resources from your new plan will be added to your account and your profile will be upgraded with a VIP tag. You are now ready to deploy your high-performance servers!
Accessing Your VIP Benefits
After purchasing a plan, your account is upgraded to VIP status. This unlocks exclusive, high-performance server locations (nodes) in the deployment wizard.
When you reach the "Select Location" step, you will see your account has a yellow "VIP Access" tag in the top right. In the list of available nodes, you will now see private, dedicated nodes marked with the same VIP tag. These are reserved exclusively for you and provide the guaranteed performance of your paid plan.
Managing Your Subscription
While you can always manage your server's resources (like editing RAM/CPU or deleting servers) directly from the dashboard, all subscription management is handled personally by our support team.
How to Make Changes
To upgrade, downgrade, or cancel your plan, please contact us through one of the following methods, and we will process your request promptly:
- Email us at support@kingsdomain.uk.
- Send a direct message to
th3hunteron Discord. - Open a support ticket in our Discord server.
Billing & Cancellations
Your service is billed monthly. If you choose to cancel, your plan will remain active until the end of the current billing period. After that, it will not renew, and your paid services will be suspended.
Payment Security & Fair Use
Your Security is Our Priority
We take your financial security seriously. We do not handle or store any of your sensitive payment information directly on our servers. All transactions are processed by industry-leading, secure payment gateways:
- Stripe: For all credit and debit card payments.
- PayPal: For payments using your PayPal account.
By using these trusted platforms, your payment details are protected by their world-class security and fraud prevention systems.
Fair Use Policy on "Unlimited" Features
We offer "unlimited" backup and database slots to paid users to ensure you have all the resources you need for your projects. This policy is based on fair use. You can request as many slots as are reasonably required for the servers on your plan. This policy is in place to prevent abuse, such as using our services for mass file storage, which is not the intended purpose of the platform.
Refund Policy
We stand by our performance guarantee and aim to be fair with our refund policy. Our complete policy is outlined in our Terms of Service, but here is a summary of the key points.
Refund Timeframes
- Full Refund (7 Days): We offer a no-questions-asked, full refund for any new plan purchase if requested within the first 7 days.
- Partial Refund (8-14 Days): You may request a partial (50%) refund if you cancel between 8 and 14 days after your initial purchase.
- After 14 Days: No refunds are issued after 14 days, except in cases where we fail to meet our performance guarantee and cannot resolve the issue.
- The refund policy applies only to your first purchase on a new account.
- Subscription renewals are not eligible for refunds. You are responsible for cancelling your subscription before its renewal date.
- Users suspended for violating our Terms of Service are not eligible for a refund.
- For complete details, please refer to our official Terms of Service and Privacy Policy documents.
Further Questions?
If you have any more questions about our plans, the purchasing process, or custom solutions, please don't hesitate to reach out. Our team is ready to help you find the perfect hosting solution for your project.
You can contact us through any of the following channels:
- Email: For billing-specific inquiries, email us at billing@kingsdomain.uk. For general help, use support@kingsdomain.uk.
- Discord Server: The fastest way to get help is by opening a support ticket in our official Discord server.
- Direct Message: You can also contact the owner directly on Discord at
th3hunter.